Access or Request for Medical Records

Access your medical information on MyHealth360 instantly and conveniently

As a patient or caregiver, you can use the MyHealth360 mobile app to access:

  • Radiology reports
  • Laboratory reports
  • Health screening reports
  • COVID-19 test results

View frequently asked questions related to the medical information on the MyHealth360 mobile app.

How it works

During the clinic visit, we will capture your mobile number. We will use the number to send an SMS notification once the results are available in the MyHealth360 app.

Medical Records Office (MRO)

Alternatively, you may approach our Medical Records Office for assistance. Before you contact the MRO, please prepare the following documents:

You may contact Parkway East Hospitals' MRO below:

Please allow a minimum of 5 working days for the processing of discharge summaries and Radiology/Laboratory results requests. Requests for other medical information will be assessed on a case-by-case basis, and applicable administrative fees may be charged. You may receive your requested medical records through email, mail or self-collection at our MRO.