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Q&A about COVID-19

What is COVID-19?

COVID-19 is an infectious disease caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). It is highly pathogenic (causes illness), virulent (has harmful effects) and spreads very quickly. The first reports of the disease were reported from Wuhan city, China.

Learn more about the coronavirus from Dr Leong Hoe Nam, infectious disease specialist at Mount Elizabeth Hospital.

What are the symptoms of COVID-19?

Commonly reported symptoms in COVID-19 patients include fever, cough, sore throat, and shortness of breath. Other symptoms may include muscle aches, abdominal pain, and loss of smell.

If you are experiencing any of these symptoms, however mildly, you are strongly advised to stay home, monitor your condition, and see a doctor if your condition gets worse.

Singaporeans and permanent residents can visit their nearest Public Health Preparedness Clinic (PHPC) clinics for a doctor’s consultation. These general practitioner (GP) clinics, which have been activated by the Ministry of Health to better detect and manage COVID-19 infections, include Parkway Shenton’s clinics and will provide investigation and subsidised treatments for individuals with respiratory illnesses.

You can also use the Singapore COVID-19 Symptom Checker for suggestions on care options based on symptoms, age, and recent travel and contact history.

What is the situation of COVID-19 in Singapore?

For the latest updates on the current COVID-19 situation in Singapore, please visit the official Ministry of Health website.

Can I get tested for COVID-19 at your hospital?

Patients who have symptoms of acute respiratory illnesses but do not fulfil the Ministry of Health’s suspect case definitions may be swabbed for COVID-19 testing at our A&E departments or selected Parkway Shenton clinics provided you fulfil certain criteria.

Please call the clinic in advance to make an appointment and to inform purpose of visit as not all clinics will be able to provide the test at all times during operating hours.

Is the walk-in A&E clinic open for regular non-COVID-19 patients?

Yes, our 24-hour A&E clinics remain open to all patients requiring urgent medical attention.

Is the hospital safe to visit now?

At Parkway East Hospital, your health and safety is our utmost priority, and we are reviewing our protocols by the day to respond to the evolving COVID-19 situation. Learn more about our safety measures.